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Privacy Policy

Privacy Policy & GDPR Compliance

Generally

The use of the website and the services provided to the user by the website www.tyrosyra.com owned by "TYROSYRA TYROKOMIKI OE." (Tax Identification Number: 800460252, Tax Office: Syros,  Company registered office: Vissas, Syros, PC 84100) which for the sake of brevity will be referred to as the "Company", presupposes the unconditional agreement of the user with the Privacy Policy on the Protection of Personal Data of this website. Therefore, the user must carefully read the contents of this page before using the services of the website. If he does not agree, he should abandon it and make no use of its services and content.

 

This privacy policy may change from time to time in accordance with the law or developments in the online store industry. There will be no explicit notification to customers or users of the site of these changes. Instead, it is recommended that you check this page occasionally for any changes to this privacy policy. The continued use of the website www.tyrosyra.com even after any changes in the Privacy Policy, means the unconditional acceptance of these terms by users.

 

Privacy

Users' personal data is collected and processed only when absolutely necessary.

The company will never sell, rent, distribute or disclose users' personal data in any way.

If the user is under 18 years old, he must have the consent of his parents before using the services of this site.


Relevant legislation

In addition to the company's internal information systems, this website is designed to comply with the following laws / regulations regarding the protection of users' personal data:

  1. EU Data Protection Directive 1995 (DPD)

  2. EU General Data Protection Regulation (GDPR) 2018

 

Personal information collected by this site and why we collect it

This site collects and uses users' personal information for the following reasons:

 

Monitor site traffic

Www.tyrosyra.com uses Google Analytics to track user activity. We use this data to determine the number of people who use our site, to better understand how they find and use our web pages, and to track their progress within the site. Although Google Analytics records data such as user's geographical location, device, web browser and operating system, none of this information makes the user personally aware of us. Google Analytics also records the IP address of the user's computer, which could be used to identify it, but Google does not give us access to it. We believe that Google is a third party data processing entity that complies with the requirements of European law.

 

Contact forms and email links

If the user chooses to contact us using a contact form or an email link, none of the data they provide will be stored on this site or transferred or processed by any third party data processing provider, such as are defined below in the section "Our third party data processors". Instead, this data will be sent to us by e-mail via the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by a TLS security protocol (sometimes known as SSL), which means that e-mail content is encrypted before being sent over the Internet. The content of the email is decrypted by our local computers and devices.

 

Newsletter

If the user chooses to participate in our Email Newsletter, the e-mail address he submits will be stored in the database within the website and the internal computer systems of our company. The user's email address will remain in our database for as long as we continue to use its email marketing services or until it is explicitly requested to remove it from the list. This can be done by using the unsubscribe link contained in all the email newsletters sent to the user. As long as the user's email address remains in our database, he / she will receive periodic (approximately once a month) newsletter emails from us.

 

 

The rights of the user to his data

The user reserves the following rights to protect his data:

 

  • The right to object and revoke consent to the processing of his data.

  • The right to restrict the processing of his data.

  • The right to correct or modify his data.

  • The right to delete his data.

  • The right of access to his data.

  • The right to the portability of its data.

 

The user can exercise the above rights by contacting us.

 

In the event that we process the user's data based on our legitimate interest, he or she may request that we stop processing the data for personal reasons. We then have to do what the user has requested.

 

If the user wishes, he has the right to file a complaint to the Data Protection Authority in case he believes that his data has been processed illegally.


About cookies


What is a cookie?

Cookies are small files that contain data, which a website asks the user's browser to store on his computer or mobile device. Cookies, when stored on the user's device, allow the respective website to "remember" its actions and preferences. Each cookie performs a different function, as other cookies are necessary even for the operation of a website, while other cookies, such as ads cookies, are used for advertising purposes.

 

Specifically, our company uses cookies to identify the user of our services, as well as to remember his preferences (session cookies). Thus, the user does not need to re-enter information when browsing our company website or visiting it at a later time. These cookies are used exclusively for the above purposes and in order to facilitate the user of our services and for advertising purposes.

 

Our company also uses the Wix Default cookie, in order to promote its services and inform its visitors. In this case, however, the explicit consent of the User for the acceptance of the receipt of notifications is always sought. The user's IP Address is not stored in this case.


Types of cookies

The basic types of cookies that websites may use are described below:

 

  • Persistent cookies:
    These remain in the cookies file of the user's browser even after the browser is closed, sometimes for a year or more (the exact length of stay depends on the lifespan of each cookie). Permanent cookies are used when the site administrator may need to know who the user is for more than one visit (eg to remember the username or site preferences).

  • First-party cookies:
    These are cookies that are installed in the browser and / or on the hard drive of the user's device by the website they are visiting. This includes assigning a unique password to you in order to monitor the user's navigation on the site. Webmasters often use first-party cookies to manage their visits and for identification purposes.

  • Third-party cookies:
    These are cookies used by third parties, such as e.g. social networks, to monitor the user's visits to the various sites on which they are advertised. The webmaster has no control over these third party cookies.

  • Session cookies:
    These are temporary cookies that remain in the cookies file of the browser of the user's device only during his visit and are deleted when the browser is closed.


The cookies that exist on this website and how the user manages them

On this website, we use cookies to improve the experience of the use of the website by its visitors. The operation of the website will be significantly affected if the user does not accept or disable the use of cookies.

The following is information about the third party cookies we use on this website, including how they are disabled and the effect of the deactivation on the operation of the website. If the user wants more information on how to manage certain types of cookies, including how to control or delete them, they can visit: www.aboutcookies.org.


Google Analytics cookies

Google Analytics cookies are performance analysis / logging cookies that allow us to collect anonymous information about how visitors use our website. These cookies can inform us about how many visitors use the website, the duration and time of access, while also providing information on how to navigate visitors to different parts of the website. This information helps us to improve the way our website works. They are anonymous information and do not contain personal data.

The information collected by Google Analytics cookies about our website is transferred and stored on Google servers in accordance with Google's privacy policy.

For more information about Google Analytics, please click https://support.google.com/analytics/answer/6004245.

User can turn off tracking from Google Analytics by clicking https://tools.google/gaoptout?hl=en=GB.

If these cookies are disabled the use of the website by the user will not be counted, nor will it be used in the statistics we collect to improve the services we provide through the website. The operation of the site will not be affected.

 

Cookies from video service providers (Vimeo, DailyMotion, Vimeo, Youtube etc)

These providers can place cookies on the user's device if he watches on our website videos that provide us as an external service.

If these cookies are disabled, the user may not be able to see the embedded videos from our website.


Cookies from social networks

Third party social networks can place cookies on the user's device if he chooses to share material from our site with them, by clicking on one of the built-in buttons entitled "Share".

If these cookies are disabled, the "Share" function will not be available.
About the server of this site

All web traffic (file transfer) between this site and the user's browser is encrypted and transferred via HTTPS using SSL (Secure Sockets Layer).

 

Our third party data processors

We use a number of third parties to process personal data about us. These bodies have been carefully selected to comply with the legislation referred to in this text.


Data breaches

For all the personal information of the user stored in our database, all the necessary measures will be taken to secure them.

We will report any unlawful breach of this Website or any third party data processing entity database to anyone and anyone directly concerned and to the authorities within 72 hours of the breach, provided that the personal data that is stored in a recognizable form, have been stolen.


Data controller

The webmaster of this site is the company

 

Receiving / Deleting Data According to GDPR:

In our website the user has the ability to download or delete the personal data collected by us. The user can request the sending of his data or their deletion by sending us an email through the information that he will find on our contact page.

 

Contact us

If there is any question about the privacy policy, please contact us at info@tyrosyra.com

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